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A Resolution Approving an Independent Contractor Agreement with Total Parking Solutions, Inc. for the Service, Maintenance and Cellular Connectivity of One Hundred and Fifty-Five (155) Cale Pay Stations During Fiscal Year 2026 in an Amount Not to Exceed $241,800 and Authorizing Its Execution
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Introduction
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The Village contracts with Total Parking Solutions, Inc. to provide service, maintenance and cellular connectivity for Cale pay stations located throughout the Village. These pay stations enable paid parking in on-street and off-street locations and integrate with real-time payment technologies and the Village’s enforcement systems. The proposed agreement with Total Parking Solutions, Inc. would renew these services for Fiscal Year 2026.
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Recommended Action
Approve the Resolution.
Prior Board Action
The Village Board previously:
• On December 4, 2024, the Village Board approved an Independent Contractor Agreement with Total Parking Solutions, Inc., for the service, maintenance, and cellular connectivity of one hundred and fifty-five (155) Cale pay stations during Fiscal Year 2025 in an amount not to exceed $201,000.
• On June 5, 2023, the Village Board approved the purchase and installation of twenty-eight (28) Cale pay stations and associated work as a sole source preferred vendor in an amount not to exceed $262,220.
• On December 5, 2022, the Village Board approved an Independent Contractor Agreement with Total Parking Solutions, Inc. for the service, maintenance, and cellular connectivity of one hundred and twenty-eight (128) Cale pay stations during Fiscal Year 2023 in an amount not to exceed $145,875.
Background
The Village maintains 155 Cale pay stations, which serve as public payment kiosks for parking. Total Parking Solutions Inc has provided these units and associated support under multiple Board-approved contracts. The Cale system is fully integrated with the Village’s parking technology ecosystem, including the Park Oak Park mobile app and Genetec license plate recognition (LPR) systems.
Service and maintenance provided by the contractor include troubleshooting, part replacement, coin collection assistance, and firmware/software updates. The cellular connectivity component is critical for payment validation and real-time data syncing with enforcement and reporting systems. Vendor reliability is essential to ensure proper equipment uptime and customer usability.
Timing Considerations
Approval of this resolution will enable the Village to execute the agreement prior to the expiration of the current fiscal year agreement and ensure uninterrupted operations and service of pay station infrastructure.
Budget Impact
The proposed 2026 Parking Enterprise Fund Budget has sufficient funds in the following accounts for this renewal:
5060.43770.786.530667 (Street parking external support) - $181,350
5060.43770.787.530667 (Parking lots external support) - $60,450
Staffing Impact
There is no staffing impact associated with this action.
DEI Impact
The network of pay stations provides an equitable parking payment option for residents and visitors without access to mobile payment technology.
Community Input
There has been no direct community input regarding this item.
Staff Recommendation
Staff recommends approval of the resolution.
Advantages:
• Ensure continued availability and reliability of pay station infrastructure used by residents and visitors.
• Maintain integration with existing Village parking technology.
• Reduce administrative and operational risk by retaining a vendor familiar with Village systems.
Disadvantages:
• Ongoing vendor reliance on specialized hardware and services.
• Continuation of yearly funding commitment for support and connectivity.
Alternatives
Alternative 1
The Board can table the Resolution to a Future Meeting
Advantages:
• Allows additional time for the Board to review terms or request further information.
• Provides an opportunity to evaluate potential contract conditions or pricing changes.
Disadvantages:
• Delays execution of a critical service agreement.
• Risk of operational disruption if the current agreement expires before a decision is made.
• Potential impact on payment processing and enforcement operations.
Alternative 2
The Board can elect not to approve the Resolution
Advantages:
• Eliminates the immediate funding obligation tied to the agreement.
• Creates an opportunity to explore alternative parking technologies that may reduce long-term reliance on current systems.
Disadvantages:
• Likely disruption to pay station uptime and enforcement connectivity.
• Loss of parking revenue due to failed or offline equipment.
• Customer inconvenience and increased complaints relating to broken meters.
Anticipated Future Actions
If approved, staff will execute the agreement and continue monitoring vendor performance for future budget and contractual planning.
Prepared By: Marlin Jackson, Parking and Mobility Services Manager
Reviewed By: Craig Failor, Development Services Director
Approved By: Kevin J. Jackson, Village Manager
Attachment(s):
1. Resolution
2. Contractor Agreement
3. TPS Proposal
4. 2024 Resolution 24-372