Submitted By
Tammie Grossman, Director Development Customer Services and Alvin Nepomuceno, Director of Information Technology
Reviewed By
AMZ
Agenda Item Title
Title
A Resolution Approving an Extension of the Professional Services Agreement and Software License and Support Agreement Between Passport Labs, Inc., a Division of Passport Parking, and the Village of Oak Park through December 31, 2021, and Authorizing Its Execution
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Overview
Overview
Passport is the Village's provider for the unified parking citation, permit management system, and processing technology for all Village parking permitting, parking passes, vehicle sticker licensing, mobile parking payment, enforcement, and adjudication services. The initial three (3) year term of the Village's agreement with Passport Parking is set to expire on September 6, 2021. To allow adequate time for contract renewal negotiations, staff is requesting a 115-day extension of the agreement for the term of September 7, 2021, through December 31, 2021.
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Recommendation
Recommendation
Approve the Resolution.
Fiscal Impact
There is no direct fiscal impact.
Background
In anticipation of the expiration of the initial three (3) year term of the agreement with Passport, staff from the Development Customer Services, Police, Information Technology, and Adjudication departments conducted a series of meetings with representatives of Passport beginning in the second quarter of 2021.
While the current agreement provides for two (2) optional one (1) year renewals under the same terms, conditions, and scope of work, staff finds it in the Village's best interest to not renew the existing agreement for an additional one (1) year. Rather, staff wishes to re-negotiate the agreement to include an updated scope of services. This revised scope is based on staff's and Passport's observations of potential business process improvements and end-user troubleshooting over the initial three-(3) year term. Additionally, du...
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