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A Resolution Authorizing a Three-Year Renewal of the Granicus, LLC Subscription Agreement for the Government Experience Cloud, Including Website Services and Related Solutions, Originally Secured Through the National Cooperative Purchasing Alliance, with an Annual Cost Not to Exceed $78,040.93 in Year 1; $107,142.98 in Year 2; and $112,500.13 in Year 3 and Waiving the Village Bid Process.
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Introduction
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The Granicus Government Experience Cloud provides the Village with modern website tools, community engagement platforms, email and SMS communication systems, and digital form-building software to enhance public communication, participation, and service efficiency.
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Recommended Action
Approve the resolution with Granicus for the Village website and other services.
Prior Board Action
* The Board previously approved RES 22-195 the Subscription Agreement on September 6, 2022.
* The Granicus Government Experience Cloud was presented to the Village Board during a study session on July 25, 2022. At that time Village Trustees gave direction to staff to proceed with plans to pursue an agreement with Granicus to replace the Village's current contract with a new contract that incorporates new suite of digital communication products, including a redesigned Village website, new community engagement platform and new online customer service hub.
Background
The Granicus Government Experience Cloud offers solutions for several of the Village's public communications and customer service priorities. See below for an overview of the various components to the Village's Granicus contract:
OpenCities SaaS License:The OpenCities platform would allow the Village to launch a modern, easy-to-use website. Included in the contract are ongoing product and security updates and enhancements. The current Village website is run through Drupal CMS and was launched in 2013. For several years staff has been exploring website redesign option...
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