Submitted By
Kira Tchang, Assistant Village Manager/HR Director
Agenda Item Title
Title
A Presentation and Discussion of Alternative Response to Calls for Service Phase 2
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Overview
Overview
Alternative Response to Calls for Service is a program designed to address the evolving community safety needs of the Village by providing an alternative response to calls for service beyond traditional Police, Fire, and Emergency Medical Services personnel. The Village Board of Trustees adopted Phase 1 of the Village's Alternative Response program on June 11, 2024, which focuses on providing an unarmed response to calls for service that may be unrelated to a mental or behavioral health crisis, follow-up care for calls for service with a mental or behavioral health component and rapid response to issued related to unhoused residents, traumatic community events, and other community needs with a mental or behavioral health component. The goal of Phase 2 of the Alternative Response program is to limit police involvement with 911 calls for service seeking mental and behavioral health support in alignment with the Community Emergency Services and Support Act (CESSA), the BerryDunn Community Safety Study, and the Village Manager's Alternative Response Task Force for Mental Health Crisis.
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Anticipated Actions/Commitments
Recommendation
Following the Village Board of Trustee discussion, staff will bring back a motion to adopt Phase 2 of an Alternative Response to Calls for Service Pilot Program.
Report
Staff first presented an Alternative Response to Calls for Service model on April 30, 2024. This model included four primary components:
1) Community Response Team for low-risk mental or behavioral health-related calls for service which would include mental health clinicians and peer support specialists with traditional first responders.
2) Co-Response Team for high-risk mental or behavioral health-related calls for service which would include licensed clinicians wi...
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