Submitted By
Kira Tchang, Assistant Village Manager/HR Director
Reviewed By
Erin E. Baynes, Assistant to the Village Manager
Agenda Item Title
Title
A Motion to Adopt Phase 1 of an Alternative Response to Calls for Service Pilot Program
End
Overview
Overview
Following the Alternative Response to Calls for Service Pilot Program study session on April 30, 2024, staff recommends the implementation of Phase 1 of the program which focuses on two key components of staff's original recommendation: 1) providing an unarmed response to low-risk calls for service that may be unrelated to mental health crises through non-sworn Community Service Officers; and 2) hiring staff to support the Community Care Navigation model that links community members in need with services via follow-up care, community education, and community partnerships.
End
Recommendation
Recommendation
Adopt the Motion.
Background
On April 30, 2024, the Village Board participated in a study session regarding a proposal for an Alternative Response to Calls for Service Pilot Program. The proposed model was an outcome of years of community calls for reimagining public safety, the State of Illinois' passage of the Community Emergency Services and Support Act (CESSA), the BerryDunn Community Safety Study recommendations, the Village Manager's Alternative Response Task Force for Mental Health Crises, the Village Board's adopted goals for 2024-2025, and meetings and collaboration with the Village's internal and external public safety and emergency response providers. As a part of the study session, staff presented a model that would create an alternative response for calls for service that originate through 911 or direct calls to the Village.
The proposed program includes four components:
1) Community response for low-risk mental/behavior health-related 911 calls or VOP-initiated calls. These calls would include mental health clinicians and peer support specialists
2) Co-response for high-ris...
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