Submitted By
Tammie Grossman, Director Development Customer Services
Reviewed By
LKS
Agenda Item Title
Title
A Resolution Approving an Amendment to a Professional Services Agreement and Software License and Support Agreement with Passport Labs, Inc., a Division of Passport Parking, and Authorizing its Execution
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Overview
Overview
On September 4, 2018, the Village entered into a contractual services agreement and software license and support agreement with Passport Labs, Inc The requested contract amendment is designed to enable the future addition of 3rd party payment options, such as Google Maps, which would allow parkers to pay for parking through the Google Maps app, for parking in Oak Park.
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Recommendation
Recommendation
Approve the Amendment
Fiscal Impact
None
Background
In November 21, 2016, the Village retained Dixon Resources Unlimited to assist the Village in planning for the replacement of the Village's existing systems. Dixon Resources Unlimited has extensive experience working with local government organizations like the Village in assessing their software needs.
During the preliminary stages of the project, Dixon Resources Unlimited requested existing documentation and held a number of on-site visits in order to become more knowledgeable of the current environment at theVillage. Dixon Resources unlimited then conducted a group kick-off meeting.
Also while onsite, Dixon Resources Unlimited conducted fact-finding meetings with departments and Village staff that are users of the current systems. The purpose of these meetings was to review, evaluate, and document the Village's existing systems functionality and understand processes that are critical or unique to the Village.
The information gathered during these meetings was used to develop a list of functional and technical requirements for a replacement system. We also found the information helpful in understanding how processes could be streamlined and more customer friend...
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