Submitted By
Alvin Nepomuceno, Director of Information Technology
Reviewed By
LKS
Agenda Item Title
Title
A Resolution Approving Various Service Agreements with Call One Inc. to Provide Voice and Data Circuit Services in a Total Amount Not to Exceed $146,000.00, Authorizing Their Execution and Waiving the Village's Bid Process for the Agreements
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Overview
Overview
Call One Inc. has been providing voice and data circuits for the Village's telephone, radio, eCommerce and Alarm systems. The service agreements between Call One and the Village was up for renewal on May 19, 2021.
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Recommendation
Recommendation
Approve the Resolution.
Fiscal Impact
The 2021 Budget allocated $217,500.00 for Telecommunication Charges (account #1001.410400.101.540690). An adequate budgeted amount is available for this fiscal year's service.
Background
When telecommunication services were shifted to the Information Technology (IT) Department, review of the telephone circuit inventory were found to be very difficult to manage and control due to multiple vendors and accounts providing services. In 2008, the IT Department began consolidating many services with Call One, reducing the expense from over $200,000 to under $100,000 annually while increasing service. Recently, the service cost has increased significantly due unfavorable Illinois State tax exempt and raises in radio telecom services. Staff researched changing the radio telecom service to the recently completed Village's Fiber WAN, however additional research is required.
The Call One contract recently expired and is currently month-to-month. This renewal contract is a one-year term.
Alternatives
The Village could elect to not fund this service and terminate voice and data services.
Previous Board Action
On 05/04/2018 the Board authorized a one-year agreement for telecommunication services with Call One, Inc. in an amount not to exceed $90,000.00 and waiving bid process.
Citizen Advisory Commission Actio...
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