buildings.
Neighborhood Services Director/ Asst. Village Manager Jonathan Burch
explained that beyond code enforcement, the Village is working to address
operational and security issues at Heritage House by coordinating with
property management and other partners, building on past improvements
like updated fob systems and lobby access. He also noted that the Village
plans to revisit and modernize its outdated 1981 nuisance code to
strengthen enforcement tools for addressing problematic properties. He
explained that the Village has been consulting with HUD to understand
when the current assistance contract for Heritage House ends and what
enforcement powers HUD can exercise beyond local code authority. He
noted that, similar to other ordinances, reaching certain thresholds of
violations could trigger additional requirements-such as mandatory
improvement plans-giving the community more certainty about corrective
actions expected from the property owner or management firm.
Resident Carl S., AMENS Group, criticized the Village’s report on Heritage
House as failing to reflect the serious quality of life problems residents
have repeatedly described. He expressed shock and frustration that
longstanding issues persist despite years of public attention, calling for a
far more urgent and compassionate response from village leaders.
Village Trustee Taglia expressed deep frustration with the ongoing
conditions at Heritage House, describing chronic underinvestment,
persistent safety and sanitation problems, and residents who feel unsafe
and unwelcome in their own building. He urged the board to take much
stronger action, including potentially “throwing the book” at management,
increasing oversight, and directly engaging with residents to fully confront
the severity of the situation.
Village Trustee Straw agreed with prior comments and emphasized the
need for a strengthened nuisance ordinance to give the Village more legal
tools to address chronic mismanagement at problematic properties. He
noted that moving certain issues from civil landlord tenant matters into code
compliance would allow the Village to act more effectively on behalf of
residents who lack the resources to challenge landlords on their own.
Village Trustee Leving Jacobson agreed the situation at Heritage House is
unacceptable and asked how HUD’s involvement or replacing the current
management company might affect residents, including whether such a
transition could cause disruption or hardship. She also asked whether
other management firms are available that could step in quickly and make
the necessary investments to improve conditions.
Village Trustee Eder agreed action is needed and asked for clarification
on the data behind Heritage House inspections, noting that the initial 533
violations in 2023 seemed inconsistent with the much smaller numbers