Trustee Robinson inquired about the phrase "warm hand-off." Director
Tchang said it is about direct connectivity and making a call together
instead of just providing a phone number. The Village is presenting Phase
1 now. Phase 2 will take more time and get at the dispatch of clinicians
through the 911 system to respond to certain types of behavioral and
mental health calls.
Trustee Robinson asked if these positions would also take on
responsibilities in Phase 2. Director Tchang said it will depend on the
recommendation. Trustee Robinson asked if there is enough volume to
keep the three positions sufficiently busy, which Director Tchang confirmed.
Trustee Robinson inquired about the reporting structure for these positions.
Director Tchang said the two mental health clinicians would report to the
program manager who has mental health experience. These positions
would be in the Village's Neighborhood Services department reporting to
the grants manager who has her MSW as well. Trustee Robinson said she
is supportive of this Phase 1 outline.
Trustee Straw asked if the positions have input into the design of Phase 2.
Director Tchang said that would be ideal though it will also depend on
timing. He said he is fully in support of the proposal as Phase 1.
Trustee Wesley said he is wholly in support of the service response to this.
He requested clarification on how this differs from the community care
navigation that was presented to the Board in April. Director Tchang said
the community care navigation responsibilities are the same. The
difference is that we have stripped out the direct to 911 dispatch of these
individuals into the community. This plan also talks more about the youth
engagement program with Oak Park Township.
Trustee Wesley asked if any services are already being provided in our
village. Director Tchang said the demand outstrips the resources available
at this time. We are seeing increased unhoused residents within the
community. There is a lot of need and we do not believe we would be
duplicative. We have a meeting with Housing Forward to discuss how the
two programs would interact.
Trustee Wesley inquired about the collaboration with other organizations.
Director Tchang by creating a program like community care navigation, we
will be better able to collaborate with those partners with a specific focus
on this service connection. There is a lack of a general case management
service for the Oak Park community. He asked about the IT support for this.
Director Tchang said the Village has had that conversation with the
Township and it is being contemplated through this process.
Trustee Enyia said the 2-year pilot is setting in the right direction and
having increased collaboration. He asked if the community service officers
(CSOs) receive the same trauma-informed training as officers. Director